Business and technology management Consulting                                 

 

 EXPERIENCE SUMMARY
Data Conversion Program Manager  Ameriprise Financial
 Program Manager for multi-year, highly complex Brokerage Platform Conversion
 Managed large team of business consultants, firm employees, and offshore staff
 Restructured the project, eliminated slipping timelines and met planned deliverables
 Acquired resources, coordinated efforts of team members and vendors
 Adept at conflict resolution, staff motivation, managing multiple priorities
 Managed Multiple conversion “Waves” or “Releases” with separate requirements and project lifecycles
 Managed timeline, scope and requirements thru implementation
 Regularly passed internal and external project and compliance audits
 Led and maintained all status reports, program dashboards
Program Manager Consultant, Lacrosse Global Fund Services
 Lead 14 simultaneous vendor implementation and IT development projects for a leading Global Alternative
Investment Fund Services company
 Trained business staff on writing requirements and project lifecycle
 Vendor applications: Sungard Investier; Sungard FrontArena; Paladyne;
 Scalability and efficiency projects: Operations, Data Control, Reconciliation
 Led Offshore Outsourcing RFP and vendor selection process
 Created PMO Project Dashboard for Executive leadership
Lead Project Manager Consultant, Lacrosse Global Fund Services (now Wells Fargo Owned)
 Accounting conversion Project Manager on Hedge Fund accounting conversion of approx 30 various funds
comprised of various strategies, managed accounts, financing and feeder funds in 4 global regionsSingapore,
UK, Latin America and US from internal PeopleSoft application to Advent Geneva.
 Led multiple complex conversions involving cross-functional and multi-regional teams.
 Managed global project teams, led Steering Committee meetings, Determined conversion approach,
Provided team direction and testing structure, maintained overall schedule
 Lead meetings to establish and prioritize requirements, maintained work development to prioritize fixes and
enhancements. Ensured deliverables completed on time and within budget. Set and managed client, team
and management expectations. Acted as liaison between project team, client and management.
Coordinated issue resolution.
 Provided PMO organizational input. Lead 14 simultaneous vendor implementation and IT development projects
on various vendor applications: Sungard Investier; Sungard FrontArena; Paladyne; scalability and efficiency
projects: Operations, Data Control, Reconciliation
 Created PMO Project Dashboard for Executive leadership
Data Conversion and Implementation Manager Consultant, Ameriprise Financial
 Data Conversion Project Manager on Portfolio Managed Account Trading System for a leading financial
services firm- Managed Data Conversion from IDS GIM2k to Checkfree APL for 17,000 Separately Managed
Accounts. Successfully converted with only 13 position breaks upon initial data load.
 Created Implementation Plan for Mock and Live conversions, led business and tech project teams through
conversion execution and data validation phases.
 Created reconciliation plans and business checkout processes.
 Managed multiple other subprojects for Day 700 Initiative including MAX Adaptor MQ interface re-host, Money
Manager Trading Launch, GIM2k Rehost (cont)
Compliance Project Manager Consultant, Dain/RBC
 Functioned as Technical Project Manager on a Back Office System Conversion from BETA to ADP at a major
financial services and brokerage firm resulting from consolidation/merger of two Broker Dealers into one USBD
- Managed two concurrent platforms- Intranet/Web Systems and Compliance. Technical Project Manager for
implementation of Sungard's Synapse/Protegent/ProSurv Compliance Suitability and Surveillance application.
 Wrote business requirements, led data mapping between BETA and ADP and the Sungard product. Facilitated
meetings between two merging entities to determine end-state Single Broker Dealer technical design.
 Responsible for day to day service and personnel management of team of approximately 15 people. Lead
team's technology development of individual technology architecture components including COBOL,
Mainframe, DB2, Datacom and SQL.
 Translated technical requirements and the functional and physical models into the detailed design and
subsequent coding and testing of components.
 Managed development activity in COBOL to Intranet/Web/SQL architectures, participated in design/code
reviews during re-platforming.
 Experienced in systems design and implementation across a wide range of technical development platformsclient/server,
mainframe and internet technologies.
Conversion BA Consultant, Dain/RBC
 Functioned as a Business Analyst until team was hired on a Back Office System Conversion project from BETA to
ADP at major Financial Services and Brokerage firm resulting from consolidation/merger of two Broker Dealers
into one USBD. Identified, defined and documented current state analysis including business requirements
and use cases for the applications.
 Translated technical requirements and logical models into detailed design and subsequent coding and testing
of the components. Acted as liaison to the business community participating in requirements gathering and
development and design reviews.
 Planned for Conversion Activities including Application Development and Unit Testing, QA Functional Testing,
UAT and Technical Support.
 Wrote development case documents including Project Charter, Detailed Business and Technical Design
documents, As-Is and To-Be Process Models.
 Maintained two Microsoft Project Plans for overall PMO dashboard provided weekly program status reporting.
Compliance- Supervision PM/BA Consultant, Dain/RBC
 Served as the lead business analyst on a field supervisory compliance project for a leading retail brokerage
firm-- Provided work direction, wrote project charters, reported progress and worked with the overall Project
Manager to develop approach. The selected tool was SunGard Synapse.
Testing Coordinator Consultant, Ameriprise
 Served as Testing Coordinator on a $17M Managed Account Conversion program for a leading financial
services company— Managed multiple work-streams, provided work direction and guidance to team of
Analysts across the organization (both Business and Technology) as well as multiple vendors.
 Managed business and technology groups through multiple technology enhancements, code releases and a
legacy system conversion.
 Acted as a Senior Business Analyst during initial Product launch, developed business processes and procedures,
wrote test plans, and established effective operations processes. (Systems- Phase 3 and GIM2000)
Product Launch Project Manager Consultant, H&R Block
 Served as business analyst/project manager for an effort to launch a Wrap product for a national financial
services firm— Coordinated multiple vendors and client business and technology team members.
 Provided project management and business analyst support and was responsible for driving the completion of
scope definition, completing detailed requirements. Used a variety of off-the-shelf solutions to support the new
product, including LPA, APL and BETA System for asset allocation, portfolio analysis and management and due diligence, as well as block trading, back-end reconciliation and other functions integrated with BETA, the
brokerage back office system. (Systems- BETA, APL, LPA)
Business Analyst Consultant, Novon
 Created Brokerage Operations training curriculum for Non-Brokerage Consultants for a major consulting firm.
 Developed content as one-time presentation and individual lessons to provide comprehensive background
and understanding of the financial services industry and its operational areas and processes.
Business Implementation Manager Consultant, American Express
 Served as a business implementation manager on $3.5M Brokerage Transfer Reengineering Project for a
leading financial services company—Managed business groups on technology enhancement improving
timelines and communication by automating several manual steps and generating automated e-mails to
advisors.
 Wrote documentation of new process. Monitored process to ensure ongoing quality standards were
maintained. Responsible for prioritization and troubleshooting of technology problems. (Systems- Phase 3, SSD,
ACATS)
Business Analyst- Process Consultant, American Express
 Led project management and process evaluation of Securities Processing department to improve
organizational effectiveness and streamline business processes.
 Provided work direction to five Team Leads and multiple business analysts through weekly staff meetings.
Managed escalated issues, managed communications.
 Provided analysis of Cost-Efficiency of Vendor contracts for Clearing Services.
 Managed multiple process evaluation and development projects for Settlement area at a leading financial
services firm—Reviewed and contributed to reconciliation of CNS (C2) Control account.
 Performed business analysis and process improvement for Buy-in, Physical, P&S, Foreign Settlement, and Bond
Desks. Provided stock record reconciliation and break sheet reporting/correction, led Fail Control
Management through macros and weekly report evaluation assigning ownership and processing deadlines.
 Conducted training, coaching, and meeting facilitation. (System- Phase 3)